Legal

Privacy Policy

Effective 18 September 2026 · Applies to the SalonBook mobile apps (Android and iOS) and the SalonBook web app.

SalonBook ("the app", "we", "us") is a point-of-sale and back-office tool for salons and barbershops. This policy explains what personal data the app handles, why, and what choices you have. It is written for three groups: salon owners who create an account, staff (cashiers and barbers) added by an owner, and customers whose details a salon may record.

1. Who we are

The app is published by Alrighttech (Lagos, Nigeria), the data controller for account and billing data. Each salon is the controller of the business records it enters (sales, customers, staff), and we process those records on the salon's behalf. Questions: .

2. Data we collect

CategoryExamplesSource
Salon accountSalon name, branch, salon phone and email, owner name, owner email, password (stored hashed by our authentication provider), subscription plan and statusEntered by the owner at registration
Staff profilesName, role (owner, cashier, barber), 4-digit PIN, optional email, phone and photo, active statusEntered by the owner or the staff member
Business recordsSales (service, amount, payment method, tip, barber, cashier, time), shifts and cash counts, expenses and receipt photos, commissions, salaries and payroll runs, IOU requests, alerts, activity logEntered by staff while using the app
Customer recordsCustomer name, phone number, visit count, amounts spent, bank transfer reference, notes a salon addsEntered by the salon; optionally from a QR code the customer presents
Social inbox (optional)If a salon connects its Instagram or TikTok business account: the account name and ID, an access token, and direct messages exchanged with customers on that accountMeta / TikTok, after the salon authorises the connection
Bank statement imports (optional)Lines from a POS or bank statement CSV a salon chooses to upload for reconciliation (date, amount, reference)Uploaded by the salon
PaymentsSubscription payment reference, amount, currency, plan and status. Card details are entered on Paystack's pages and never reach our servers.Paystack
TechnicalApp version, device platform, connectivity state, error logs, request logs on our servers (IP address, timestamp)Generated automatically
We do not collect precise location, contacts, advertising identifiers or biometric data, and the app contains no third-party advertising or analytics SDKs.

3. Why we use it

  • To provide the service: record sales, reconcile shifts, calculate commissions and payroll, and show reports to the right role.
  • To keep your data in sync between devices and the cloud, including an offline queue on the device that uploads when a connection returns.
  • To run your account: sign-in, password reset emails, trial and subscription status, invoices and payment confirmation.
  • To support you when you contact us, and to investigate errors and abuse.
  • To meet legal obligations, such as keeping payment records for tax and accounting purposes.

Legal bases (where applicable, including under the Nigeria Data Protection Act 2023 and the GDPR): performance of a contract with the salon, our legitimate interest in operating and securing the service, consent for optional integrations (social inbox, camera), and legal obligation for billing records.

4. Who we share data with

We do not sell personal data. We share it only with providers that help us run the app, under contract:

ProviderPurpose
Supabase (database, authentication, edge functions, hosted in the cloud)Stores account, staff, business and customer records; sends authentication emails
PaystackProcesses subscription payments; receives the billing email and amount
Meta Platforms (Instagram) and TikTokOnly if a salon connects an account, to receive and send that account's direct messages
Email delivery providerPassword reset and account emails

We may also disclose data if required by law or to protect the rights and safety of users. If the business is transferred, data would move to the successor under this policy.

5. Device permissions

  • Camera: to scan customer or payment QR codes and to photograph expense receipts. Used only while you are on those screens.
  • Photos / files: to attach a receipt image, import a statement CSV, or save and share a receipt.
  • Network: to sync with the cloud and to open Paystack checkout.

You can withdraw a permission in your device settings; the related feature will stop working but the rest of the app continues.

6. Storage and security

Business records are stored on the device (so the app works offline) and in our cloud database. Cloud data is protected by row-level security so that each salon can only read and write its own records. Connections use TLS. Passwords are hashed by the authentication provider. Social access tokens are stored server-side and are not exposed to other salons.

Staff PINs are a convenience, not a security boundary. A PIN switches which staff member is operating a shared shop device that the owner has already signed in. Owners should protect the device itself and remove staff who leave.

7. Retention and deletion

  • Salon and business records are kept for as long as the salon account exists.
  • Deleted accounts: when an owner deletes the salon, the salon's staff, customers, sales, shifts, expenses, social connections and messages are removed from our database within 30 days. Payment records required for accounting are retained for the statutory period (up to 7 years) in anonymised or minimal form.
  • Staff removal: an owner can deactivate or delete a staff profile at any time; a staff member can also delete their own profile from More → Delete account.
  • Local data on a device is cleared when you sign out and choose to wipe local data, or when the app is uninstalled.

To request deletion, use the account deletion page or the in-app option described there.

8. Your rights

Depending on where you are, you may have the right to access, correct, export, restrict or delete your personal data, to object to certain processing, and to lodge a complaint with a supervisory authority (in Nigeria, the Nigeria Data Protection Commission). Staff and customers whose data was entered by a salon should contact that salon first; we will help the salon respond. You can reach us at and we respond within 30 days.

9. Children

SalonBook is a business tool for adults running or working in a salon. We do not knowingly collect data from anyone under 18 as a user. If you believe a child has created an account, contact us and we will delete it.

10. International transfers

Our cloud providers may store data outside your country. Where required, transfers are covered by the providers' standard contractual safeguards.

11. Changes to this policy

We will post any changes on this page and update the effective date. For material changes we will also notify owners in the app or by email.

12. Contact

Alrighttech
Lagos, Nigeria
Privacy:
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